Ricoh Company, Ltd. · Year ended March 2026 (FY2025 in Ricoh reporting)
From copying pages to supporting the work around them.
Ricoh became familiar through copiers and printers, helping offices reproduce a page of paper. Its latest financial results show a wider role: services supporting customers' IT environments and workflows now generate more sales than Office Printing.
¥2,608.3 billion in group sales
The Digital Services segment also contains printing
Office Services overtook Office Printing in sales
Printing still contributed ¥881.7 billion
Supporting an office now means printing and services
FY2025 internal business-category sales within RICOH Digital Services (year ended March 2026). These are not separate consolidated external-sales segments; recurring sales are included in Office Services.
Recurring sales are smaller than the entire services line
IT infrastructure includes devices as well as services
IT Services: supporting the customer after installation
Applications and outsourced processes
Digital Services segment profit actually declined
Ricoh began with sensitized paper in 1936
Ricopy 101 in 1955; the OA idea in 1977
A digital-services-company ambition announced in 2020
From the machine that makes the page to the work around it
An editorial mapping of Ricoh's retained printing business and growing scope of workplace support.
- Print and copyA still-substantial Office Printing business
- Build IT environmentsPCs, network and IT infrastructure
- Support workflowsApplications, BPO and workplace services
- Maintain operationsIT Services and recurring relationships
Reporting categories change in the following fiscal year
THE VIEW AFTER THE NUMBERS
What the numbers suggest
For the year ended March 2026, Ricoh’s Office Services category sold ¥1,009.3bn, more than ¥881.7bn in Office Printing. Printing remains large; not all Office Services sales are recurring subscriptions.
Recurring Office Services revenue was ¥419.6bn. Yet Digital Services segment operating profit fell from ¥32.2bn to ¥27.9bn, so Office Services growth coincided with lower profit for the broader segment.
From sensitized paper in 1936 to Ricopy in 1955 and office automation in 1977, Ricoh has widened its relationship with customer workplaces. The printing machine remains, while more of the business is about supporting the work surrounding it.
Primary sources used
Ricoh FY2025 results (year ended March 2026, English corporate translation)
Ricoh Company, Ltd. · 2026-05-12
Pages used: p.3
Open source →FY2025 consolidated results presentation (Ricoh official)
Ricoh Company, Ltd. · 2026-05-12
Pages used: p.8 / p.22 / p.34
Open source →Ricoh history 1936–1969
Ricoh Company, Ltd.
Open source →Ricoh at a Glance: corporate transformation
Ricoh Company, Ltd.
Open source →Ricoh Report 2026 Summer (Japanese official original)
Ricoh Company, Ltd.
Open source →