Nitori manages manufacturing at supplier factories too

Choosing materials and making goods in two kinds of factory

1. Material suppliers

   Nitori negotiates and contracts directly

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2. Two production routes

   Own factories

   Supplier factories

   Nitori also supervises supplier production

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3. Imports & distribution

   Trade procedures, storage and delivery

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4. Stores & e-commerce

   Online orders can also be collected in store

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5. Households

   Use the furniture and home goods

IT supports the operations

Core-system development, operation and maintenance; tools for stores

Own and supplier factories are distinct production routes. This shows the main functions; individual products need not follow an identical route.

Source: Nitori, Business Model (Japanese)

Getting imported goods from distribution centers to households

The company calls the combined model manufacturing-logistics-IT-retailing

At the center is the ¥816.1bn NITORI business

Across the group, revenue was ¥912.2bn

Group profit and NITORI business profit moved differently

The segment breakdown in the same presentation (p.3), however, shows NITORI business operating income edging down from ¥118.9bn to ¥118.3bn. Shimachu moved from a ¥1.2bn operating loss to a ¥7.2bn profit. The group’s 6.7% profit increase cannot be attributed simply to the manufacturing-logistics-IT-retailing model.

-1.8%Revenue, year on year

+6.7%Operating profit, year on year

13.8%Group operating margin

The store network has 860 locations in Japan and 209 overseas

Japan860 stores

Overseas209 stores

Mainland China saw three openings and 25 closures

The next-year plan adds 143 stores to reach 1,212

THE VIEW AFTER THE NUMBERS

What the numbers suggest

Nitori’s work of selling home goods reaches back into materials and how products are made. It manufactures at its own factories, supervises production at supplier factories, and connects imports with delivery. IT supports these operations and sales in stores.

At the customer end was a network of 1,069 stores in March 2026, with openings and closures happening together. Reading the store count alongside where goods are made, how they move and where customers receive them reveals the breadth of work supporting Nitori’s retail business.